In today's article, we will learn some phrases and words that we will need to speak and hear in hotels and hostels in Japan. If you still don't know where to stay in Japan, we recommend that you check out our article about different types of accommodation.
If you are going to stay in a hotel where there are Brazilian attendants, or if you speak English, it will make things much easier. But not always the best and cheapest options speak these languages, and the English of the japoneses is not easy to understand.

Table of Contents
Phrases for hosting
Let's learn some phrases that can help you on your visit to Japan. We recommend having a basic knowledge of the Japanese language to understand a little to understand similar sentences and know how to answer them.
If you still don't know the basic words and phrases, we recommend reading the following articles first:

Questions you will ask
Below are some Japanese questions and phrases you will use when staying at a hotel, checking in and out, and other topics related to accommodations in Japan:
チェックインをお願いします。名前は__です。
chekkuin o onegaishimasu. Namae wa __desu
I want to check in. My name is ___.
ちょっと聞いてもいいですか
chotto kiite mo ii desu ka
Can I ask you something?
手伝ってくれませんか
tetsudatte kuremasen ka
Claro! Como posso ajudar você?
朝食は含まれていますか?
choushoku wa fukumarete imasu ka?
Is breakfast included?
預けた荷物を返して下さい。
azuketa nimotsu o kaeshite kudasai
Please return my luggage.
領収書下さい。
ryoushuusho kudasai
Can I have the receipt?
カードでいいですか?
kaado de ii desu ka?
Can I use card?
チェックインお願いします。
chekkuin onegaishimasu
I would like to check in.
予約をしていませんが、今晩、泊まれますか?
yoyaku o shite imasen ga, konban, tomaremasu ka?
I don't have a reservation, but can I stay tonight?
今払いましょうか、それとも後で?
ima haraimashou ka, soretomo atode?
Do you want me to pay now or later?
タオルが必要です。
taoru ga hitsuyou desu
I need a towel.
スミスで予約をしてあります。
sumisu de yoyaku o shite arimasu
I have a reservation under the name Smith.
タクシーを呼んで下さい。
takushii o yonde kudasai
Could you call a taxi?
チェックアウトお願いします。
chekkuauto onegaishimasu
I would like to check out.
WiFiは使えますか?
waifai wa tsukaemasu ka?
Can I use WiFi?
あと1泊できますか?
ato ippaku dekimasu ka?
Can I stay one more night?
セーフティーボックスの使い方がわかりません。
seefutiibokkusu no tsukaikata ga wakarimasen
I don't know how to use the safe.
この料金には税金とサービス料は含まれていますか?
kono ryoukin ni wa zeikin to saabisu-ryou wa fukumarete imasu ka?
Does this price include taxes and service charge?
キャンセル料はおいくらですか?
kyanseru ryou wa o ikura desu ka?
How much is the cancellation fee?
Phrases you will hear
Here are some Japanese phrases that you are likely to hear:
お荷物はこちらでお預かり致します。
onimotsu wa kochira de oazukari itashimasu.
We will keep your luggage here.
綴りを教えて頂けますか?
tsudzuri o oshiete itadakemasu ka?
How do you write your name?
それではお待ちしております。
soredewa omachi shite orimasu.
We will be waiting for you!
ここに書いてください。
kokoni kaite kudasai.
Please write here.
予約確認書はお持ちですか?
yoyaku kakunin-sho wa o mochidesu ka?
Do you have booking confirmation?
かしこまりました。
kashikomarimashita.
Understood / Yes sir/madam.
あなたのお部屋は二号室です。
anata no o heya wa ni-gōshitsu desu.
Your room is Number 2.
あいにく、空いている部屋はございません。
ainiku, aiteiru heya wa gozaimasen.
Unfortunately there are no rooms available.
こちらのフォームにご記入下さい。
kochira no foomu ni go kinyuu kudasai.
Please fill in this form.
ご滞在をお楽しみ下さい。
go taizai o o tanoshimi kudasai.
Enjoy your stay.
外出の際は、鍵をフロントにお預け下さい。
gaishutsu no sai wa, kagi o furonto ni o azuke kudasai.
Leave your key at reception when you leave.
五階でございます。
gokai de gozaimasu.
It's on the fifth floor.
大変失礼致しました。すぐに修正致します。
taihen shitsurei itashimashita. Sugu ni shūsei itashimasu.
We are very sorry. Let's review this right away.
部屋にセーフティボックスがございます。
heya ni sēfutibokkusu ga gozaimasu.
Is there a safe in the room.
パスポートをお預かりしてもよろしいでしょうか?
pasupōto o oazukari shite mo yoroshii deshou ka?
Can I see your port?
Japanese Vocabulary for Accommodation
Let's finish by leaving a complete list of words related to hotels and lodging.
- Air conditioning - Air conditioner
- ロッカー (rokkaa) - Locker
- 観光地 (kankouchi) - Tourist attraction
- 手荷物 (te nimotsu) - Carry-on baggage
- 荷物 (nimotsu) - Luggage
- Toilet (toire) - Bathroom
- 温泉 (onsen) - Hot spring bath
- 金庫 (kinko) - Safe deposit box
- Extra bed - Extra bed
- ベッド (beddo) - Bed
- キャンセル (kyanseru) - Cancellation
- Information Center - Information Center
- Key (kagi) - Key
- チェックイン (chekku in) - Check-in
- Checkout - Checkout
- Traveller's cheque (ryokou shayou kogitte) - Travel cheque
- シャワー (shawaa) - Shower
- 毛布 (moufu) - Blanket
- Accommodation fee (shukuhakudai) - Room cost
- いくら (ikura) - Cost
- Travel expenses (ryokou hiyou) - Travel expenses
- Travel expenses - Despesas de viagem
- Travel destination - Destination
- エレベータ (elebeeta) - Elevator
- 入る (hairu) - Enter (verb)
- Toothbrush - Escova dental
- Information Office - Information desk
- Smoking (kitsu-en) - Smoker
- ユースホステル (yu-su hosuteru) - Hostel / Youth hostel
- ホステル (hosuteru) - Hostel
- Capsule Hotel - Capsule hotel
- ホテル (hoteru) - Hotel
- 通訳 (tsuu yaku) - Interpretation
- Interpreter - Intérprete
- Shaving (higesori) - Shaver
- Non-Smoker (kin-en) - Non-smoker
- Room number (heya bango) - Room number
- 貴重品 (kichouhin) - Valuable items
- Packaged tour - Tourist package
- Travel package - Pacote turístico
- 払う (harau) - Pay
- Toilet Paper (toiretto peepa) - Hygienic Paper
- パスポート (pasupooto) - port
- Tour - Ride
- 歯磨き (hamigaki) - Toothpaste
- Ryokan (旅館) - Japanese-style inn
- ダブル (daburu) - Double room
- Twin Room - Double room
- ツイン (tsuin) - Double room
- 和室 (washitsu) - Japanese-style room
- Single - Single room
- Room (heya) - Room
- Front - Reception
- Reservation (yoyaku) - Reservation
- リゾート (rizooto) - Resort
- Body soap - Body wash
- Soap - Sabonete
- ドライヤー (doraiyaa) - Hair dryer
- Travel Insurance (ryokou hoken) - Travel insurance
- Facial Tissue (tisshuu peepaa) - Fabrics
- テレビ (terebi) - Television
- タオル (taoru) - Towel
- Invitational Trip (shoutai ryokou) - All expenses covered
- Tourist trip (kankou ryokou) - Tourism
- Traveler (ryokou sha) - Tourist / Traveler
- 観光客 (kankoukyaku) - Tourist
- Lecture Tour (kouen ryokou) - Lecture Tour/Trip
- Shampoo (shanpuu) - Shampoo